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Effective Customer Relationship Management Through Web Services (RedNova)
By Shah, Jaymeen R; Murtaza, Mirza B ABSTRACT Managing effective relationships with customers has become increasingly important in the era of constrained resources and global competition.

Hilb Rogal & Hobbs Appoints New Senior Vice President, Human Resources & Corporate Branding (Business Wire via Yahoo! Finance)
Hilb Rogal & Hobbs Company , the world's 10th largest insurance and risk management intermediary, announced that it has appointed Joseph Birriel to the position of senior vice president, human resources & corporate branding.

Company Interview Excerpt: John Lettko - Proxymed Inc (PILL)

Out-Of-Band Systems Management Helps Businesses Expand (TechWeb via Yahoo! News)
Uplogix introduces a new version of its network management software for centralized and remote management that makes use of out-of-band techniques to gain access to servers and other IT systems that have crashed, lost power, or have faulty network connections.

Why Are Private Equity Firms Looking Hard at India? Ask Warburg Pincus
Wharton Oct 20 2005 3:38AM GMT

eTelecare Global Solutions Wins Human Resources Award (ContactCenterWorld.com)
MONROVIA – October 17, 2005 eTelecare Global Solutions was named the winner of the Philippines’ most prestigious human resources award, “Outstanding Employer of the Year”, by the Personnel Management Association of the Philippines (PMAP). PMAP is a human resources management association, with more than 1000 corporate members.