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Fiserv Says Sterling Financial Corp. Chooses Enterprise Relationship Management Platform (CRM Today)
Fiserv Customer Centered Solutions (Fiserv CCS), the customer relationship management (CRM) unit of Fiserv, Inc., has expanded its relationship with Sterling Financial Corp., Lancaster, Pa.

The Rise of Human Resources Outsourcing (Computer Business Review)
Human resources outsourcing has grown up from the payroll service bureau model of old to embrace full business process outsourcing deals. Patrick O'Brien reports.

HR Budget Management: Maximizing the Return on Investment (PR Newswire via Yahoo! Finance)
As corporate budgets tighten, human resources organizations are evolving from cost centers to profit drivers. The pressure to reduce costs while providing value-added services further challenges this changing role.

Martz Is Upset With Rams' Management (Los Angeles Times)
A day after saying he would be out for the rest of the season because of a heart infection, Coach Mike Martz of the St. Louis Rams on Tuesday criticized team management and said he didn't know if he could coexist with Jay Zygmunt , the team's president of football operations.

Company Interview Excerpt: John Batty - Credence Systems Corporation (CMOS)

Another data security bill in the works DATA MANAGEMENT (ZDNet India)
Ellison: Encryption is key to data protection DATA MANAGEMENT Organizations need to look more closely at how they encrypt their databases to protect against security threats, Oracle CEO Larry Ellison said Thursday.